The Parks headquarters Information Center is moving from its current location in Tumwater to the Department of Ecology building at 300 Desmond Drive SE in Lacey. Our customer service team is located at the front desk, just inside the main entrance.
Information Center
The Washington State Parks Information Center is a team dedicated to providing expert support and assistance to the public. Learn more about how our Information Center Team can connect you with your next adventure.
We have moved!
Washington State Parks Headquarters has moved to 300 Desmond Dr. SE, Lacey, 98503.
The Information Center welcomes visitors Monday through Friday, 8 a.m. – 5 p.m. for in-person information and assistance at our new location.
We look forward to serving you at our new location.
Customer support
The Information Center plays a crucial role in ensuring visitors have a seamless and enjoyable experience, whether they are planning a short visit, a longer trip or purchasing passes for extended use. Their commitment to excellent service reflects Washington State Parks' dedication to accessibility and public engagement. What we do, we do for you.
We answer questions about Washington State Parks, park properties and recreational opportunities. Providing up-to-date information about park features, amenities, and seasonal activities. The Information Center staff are statewide experts on a variety of topics including website guidance, park rules and program details.
Questions, comments and concerns should be directed to the Information Center.
We are available 8 a.m.- 5 p.m., Mon-Fri. The Information Center addresses inquires via phone, email and in-person visits.
Reservation system guidance
We can assist you in navigating the reservation website, providing step by step guidance for booking reservations at campgrounds, cabins and other park facilities. We can provide park recommendations, route guidance, and activity suggestions. We can advise you on the best times to visit specific parks based on your preferences.
Purchasing passes and permits
All Parks passes and permits can be purchased through the team. Including the Discover Pass for day-use parking, Natural Investment Permit for day-use parking and boat launch and trailer dump, as well as the Boat Moorage Permit for moorage.
Washington State Parks offers Discount Passes to those who qualify. Please contact us for any questions regarding these passes, including help with applying and replacements.
Gift card and merchandise sales
E-Gift cards and other parks merchandise may be purchased at our online store.
Purchase physical gift cards in person at Washington State Parks Headquarters in Lacey or by calling the Information Center at (360) 902-8844. Gift cards purchased over the phone at Headquarters will be mailed, shipping costs may apply.
E-Gift cards and other parks merchandise may be purchased from our online store.
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Contact Us
| Name | Information Center |
|---|---|
| Department | Communications |
| Phone | (360) 902-8844 |
| Infocent@parks.wa.gov | |
| Fax | (360) 586-6640 |
| Address | Washington State Parks and Recreation Commission 300 Desmond Drive SE Lacey , WA 98503 |